ZCT Privacy policy and Cookie policy


ZCT Privacy policy

Last amended February 16 2023


Our contact details

Name: Nick Ward

Address: 15 Lyndon Drive, Oadby, Leicester, LE25GA

Phone Number: 0116 271 6351

E-mail: nick@zct.co.uk

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers: Only information sent to us via our contact form
  • We also currently collect anonymous visitor information for Google Analytics

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons: A sales or quote enquiry

We use the information that you have given us in order to contact you via a method you have requested.

We don’t share this information with anyone.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us via our contact details at the head of this page.

 

How we store your personal information

Your information is securely stored.

We keep information you have supplied to us until the query/request is processed. This is then deleted unless you become a client. We will then dispose your information by multiple secure delete processes.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us via email, phone or letter if you wish to make a request. Contact details are at the head of this polic

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at the contact details supplied at the head of this policy. You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk